Contact Us

We are here to assist with questions regarding orders, products, payments, shipping, returns, and general store information.

Customer Support

True Peptides

Email: Support@true-peptores.shop
Phone: +1 785-393-1222

Mailing Address:
632 E Porte Cimi Pas St
Kansas City, MO 64131
United States

For the fastest assistance, please include your order number, the email address used for your order, and a clear description of your question or concern when contacting us about an existing order.

Order Support

If you need assistance with an order, please contact us as soon as possible. We will review the available order information and provide assistance according to our applicable policies.

For issues involving damaged, incorrect, or missing items, customers should contact us promptly after delivery and provide relevant details or photographs when requested.

General Questions

You may contact us for information about:

• Product availability

• Product information

• Order status

• Payment questions

• Shipping questions

• Returns and refunds

• Website or account issues

• General customer service matters

We aim to respond to customer inquiries as promptly as reasonably possible.

Important Notice

Customer support information does not constitute medical, legal, or professional advice. Customers are responsible for determining whether products are appropriate and lawful for their intended purpose and location.

True Peptides reserves the right to request additional information when reasonably necessary to investigate an order or customer-service issue.

Last Updated: October 8, 2026